PRIVACY POLICY

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through our online store. 

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Wix.com or any third party services you access through Wix.com . 

 

INFORMATION WE COLLECT

 

To fulfil your order, you must provide us with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (e.g. for a custom order), if you contact us directly. 

 

My website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

COOKIES

 

Non-personally identifiable information gathered by Wix.com e-commerce platform, including your IP address, computer sign-on data, statistics on page views, traffic to and from the site and individual pages on the site and data may be collected through cookies or other means. You can take steps to disable cookies on your browser; however, this may affect your ability to use the site. 

 

WHY WE NEED YOUR INFORMATION AND HOW WE USE IT

 

We rely on a number of legal bases to collect, use, and share your information, including:

·      as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;

·      when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;

·      if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

 

·      as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services. 

 

 

INFORMATION SHARING AND DISCLOSURE

 

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

·      Wix.com. We share information with Wix.com as necessary to provide you our services and comply with our obligations under Wix.com Terms of Use.

·      Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

·      Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law. 

·      Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

 

 DATA RETENTION

 

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. 

 

YOUR RIGHTS

 

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

 

·      Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below. 

 

·      Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request. 

 

·      Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons. 

 

·      Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

 

HOW TO CONTACT US

 

For purposes of EU data protection law, I, Ornella Zucchini, am the data controllers of your personal information. If you have any questions or concerns, you may contact me at

contact@wlwzone.com